FiberFirst is a new local internet service provider in Texas that is committed to delivering equal access to best-in-class networks, especially for communities that have been bypassed by other tech companies. Their mission is to provide the best internet to everyone, regardless of where they live. FiberFirst currently provides services in DFW, Georgetown, and Killeen, with plans to expand services to Jarrell, Harker Heights, and Mineral Wells.
FiberFirst Reviews: Discover What Customers Are Saying About This Texas Internet Service Provider
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The technicians showed up, were friendly and got the job done. My Internet is super fast. I am very happy. I don't know where these negative reviews are coming from because no on in my neighborhood has anything negative to say.
This service is fairly new to me and I've had two outages that have impacted my work schedule and there is never an estimated completion time.
If I could give them 0 stars I would. I had an appointment to have internet connected between 8-12. They never showed up. I work at home and lost a days wage because they did not show up. Will not do business with them again and will tell my friends and family not to do business with them.
I do not recommend signing up with FiberFirst as their service is unreliable and their technical support is unresponsive. Frequent outages, and it is difficult to reach them for assistance. They do not seem to have any idea of what they are doing or care about their customers. It is better to wait until they improve their service.
I had high hopes for FiberFirst since I heard they were in Killeen, but it appears their fiber deployments are very small and not widespread.